Easy Returns and Exchanges

Our policy is for web customers and US addresses only.

Please send returns to our main store location:

Shoe Be Do
Attn: Returns 
324 Chartres St.
New Orleans, LA 70130

You have 14 days from the original purchase date to return your items. The merchandise must be returned in brand new condition, in original box and unworn.

Please Note: Any products discounted at 25% or greater are eligible for exchange or store credit only. Any sales discounted at 40% and up are absolutely final. All original shipping costs are non-refundable.

Returns:

• All merchandise must be returned in brand new condition. Please use a carpeted area when trying on shoes to avoid damage. We are sorry, but we cannot accept any returns for worn, dirty or damaged merchandise. These items will be returned at the customer's expense. No exceptions.
• Place the merchandise and shipping invoice or printout of e-mail inside of the shipping box. If you wish to exchange, please write a note explaining intent of exchange.
• Please put shoe box inside of another box or wrap in brown paper. Return shipping costs are the responsibility of the customer.

When we receive your returned package, it will be processed within 48 hours. You will see the return on your credit card in 3-5 business days, depending on your bank.