Shipping and Returns
Easy Returns and Exchanges:
Our policy is for web customers and US addresses only.
Just send shoes back to our main store location:
Shoe Be Do
324 Chartres St.
New Orleans, LA 70130
You have 14 days from the original purchase date to return your items. The merchandise must be returned in brand new condition, in original box and unworn.
Please Note: Any sales of 25% or greater are eligible for exchange or store credit only.
Any sales over 40% are absolutely final.
Follow these steps:
All merchandise must be returned in brand new condition. Please use a carpeted area when trying on shoes to avoid damage. We are sorry, but we cannot accept any returns for worn, dirty or damaged merchandise. These items will be returned at the customer's expense. No exceptions.
Place the merchandise and shipping invoice or printout of e-mail inside of the shipping box. If you wish to exchange, please write a note explaining intent of exchange.
Please put shoe box inside of another box or wrap in brown paper. Return shipping costs are the responsibility of the customer.
When we receive your returned package, it will be processed within 48 hours.
Please Note: All original shipping costs are nonrefundable.
You will see the return on your credit card in 3-5 business days, depending on your bank.