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Kobi Levi Made-To-Order Return Policy

Return Policy for Kobi Levi Collection Sold on ShoeBeDoUSA.com

Shoe Be Do USA is your premier destination for innovative footwear by renowned designer Kobi Levi. As an authorized retailer, our goal is to provide you with a unique and luxurious shopping experience. Due to the artisan craftsmanship of Kobi Levi’s designs, we have specific policies regarding returns and exchanges. Please review our return policy carefully before making your purchase.

Return and Exchange Policy

**All Sales Are Final**
- All sales of Kobi Levi shoes are final. Once an order is placed, it cannot be canceled, returned, or exchanged. We do not offer refunds or store credits for any Kobi Levi purchases.

Shipping Charges
- A shipping fee of $95 per pair will be applied to all Kobi Levi shoe orders. This fee covers the cost of shipping directly from Kobi Levi’s studio in Israel to your location via EMI Global. Shipping charges are non-refundable.

Damaged or Defective Items
- In the unlikely event that you receive a damaged or defective item, please contact our Customer Service team within 48 hours of receiving your order. We will require photos and a detailed description of the issue. If the item is deemed defective or damaged due to a manufacturing error, we will work with Kobi Levi's studio to address the issue.

Order Confirmation and Shipping
- After placing your order, you will receive an order confirmation email. Once your shoes are shipped, you will receive a shipping confirmation email with tracking information. Please ensure that your shipping details are accurate as we cannot be held responsible for shipping to incorrect addresses provided at checkout.

Customer Service
- If you have any questions or need assistance with your order, please contact our Customer Service team at customerservice@shoebedousa.com or (504)523-7463. Our team is available to help you Monday through Friday, from 10:30 AM to 5:30 PM CST.

We appreciate your understanding and cooperation with our return policy. Thank you for choosing Shoe Be Do for your Kobi Levi purchase. Enjoy your made-to-order designer footwear!

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By placing an order, you agree to the terms and conditions outlined in this return policy.